Frequently Asked Questions
Tilottama-4, Drivertole Rupendehi, Nepal
We provide High Quality internet service and Iptv connections.
citizenship copy and two pp size photos are required for agreements.
Customers are requested to contact their nearest Branches for such types of issues. Our Customers supports are 24/7 available. we are available on messenger too.
Yes, due to payment issues our service might be disconnected. this is a sensitive matter so that we are requesting to our customers to contact our office. If customers internet account is being expired then our service will continue for 3 days ( grace period )
There are many reasons your Internet connection or browsing might appear slow. It could be a problem with the router, Wi-Fi signal, signal strength (optical power ) on Fiber cable line, devices on your network saturating your bandwidth. Customers are requested to contact their nearest Branches for such types of issues
If your internet is slow then you can contact our customer care for inquiries and customer care will troubleshoot your problem or they will send staff for visiting your home and handle the problem...